Healthfirst OTC Plus
The OTC plus is availed by Healthfirst Medicare Advantage members which has 4 types:
- Life Improvement Plan is $575 per quarter
- CompleteCare Plan is $280 per quarter
- Connection Plan is $170 per allowance
- Increased plan is $110 per quarter

Healthfirst OTC Plus Balance
You can check your OTC plus balance the same way you check your normal OTC balance.
- You login to the portal to check your OTC plus balance: MyHFNY.org
- Or you can call the customer service to check your balance for you: 1-833-684-8472
Healthfirst OTC Plus Card Balance Phone Number
You can call these numbers for balance and other queries:
- 1-888-260-1010 (TTY 1-888-542-3821)
- 1-855-771-1081 (TTY 1-888-542-3821)
Healthfirst OTC Plus Stores
You can buy your OTC medicines from Duane Reade, Walgreens, CVS, Rite Aid, and Family Dollar. Some are local independent pharmacies. Some are GrowNYC locations.
Healthfirst OTC Plus Visa Debit Card
The Healthfirst Visa or Debit card is not for all kind of uses. It can only be used to receive quarterly OTC allowance. You can use it swipe at store, or use it online to place OTC orders. You can use it for other purposes.
Healthfirst OTC Plus Walmart
Walmart is included in the official list of Health First OTC participating stores. You can use your OTC plus card to purchase OTC items. Give them your card at the counter to pay the bill.
What Does Healthfirst OTC Plus Cover?
Healthfirst OTC cover first aid items, allergy medicines, pain killers, vitamins and supplements, Oral health products, digestive health products.
How Do I Use my Healthfirst OTC Plus Benefits?
- You can use your OTC benefits to order products online
- Shop products at pharmacies and retailers
- You can use the OTC card like a debit card
- Quarterly allowance to use on healthy products
- Get a free shipment on orders
Is Healthfirst OTC Plus Available to Everyone?
Anyone who is a member of Healthfirst Medicare Advantage plan they avail OTC plus benefits. Otherwise, if you have a basic plan of $85, it is not available to you.